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BOX_HEADING_IMPRESSUM |
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Dogue de Bordeaux Shop
Bettina Battaglia
Hauptstrasse 45
53547 Breitscheid
Deutschland
shop@bordeauxdogs.de |
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| Conditions of Use |
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General validity and order
When placing an order, the customer who orders agrees to the following General Terms of Business as well as the Terms of Delivery and Payment. Any terms or conditions contrary to the terms stipulated hereinafter have to be agreed in writing, and are subject to written confirmation. The failure to object shall not be deemed an approval.
You can place your order through the online shop at www.bordeauxdogs.de.
Conclusion of a contract
The sales contract between us and the ordering party shall become effective when such order is approved by us per e-mail. This approval will contain once more the designation of the ordered items and the price.
Delivery
Delivery will take place after full payment of all ordered items. The price for delivery will be automatically generated in the checkout process by weight. Shipping will always be charged. We reserve the right to choose the most favourable way of delivery. Normally your order will ship within 5 working days. Any other agreements as to the delivery shall be stipulated in writing. Any unforeseeable impediment to performance, such as cases of force majeure, interruption of operations etc. shall give us the right to withdraw, in whole or in part, from the supply commitment. Any claims for damages because of delayed supply shall be excluded. Partial deliveries are admissible.
Payment
Payment is due before delivery of the ordered products. The prices at the time of order are valid. All prices are including 16% german VAT. When the delivery is to a country outside the EU, the VAT will automatically be deducted and not charged. We will only accept payments by Bank Transfer to our bank account.
Right to cancel the order or to return goods
Orders may be cancelled within 2 weeks upon receipt of the first delivery. Cancellations must be in writing, by mail. To meet the deadline, it will be sufficient to return the products in time to:
Dogue de Bordeaux Shop, Hauptstrasse 45, 53547 Breitscheid, Germany
The right of the ordering party to cancel the order does not apply to goods that have been used or tempered with, or goods that are not suitable to be sent back due to their nature.
Rejection
If the buyer rejects to accept the ordered goods without having a right of cancellation, we shall have the right to withdraw from the contract or to claim damages for breach of the contract. In any case, we shall be able to claim 20 % of the agreed price without special evidence.
Complaint and liability, warranty
In general, the statutory warranty period shall apply (exception: stickers once used). Otherwise we give a guarantee that corresponds to the terms of guarantee offered by the respective manufacturer. Postage must be prepaid for any goods send back under warranty claims. Warranty claims may only be made by the direct buyer. The guarantee is always limited to the respective item, and is subject to repair or exchange, at our choice. We do not take responsibility for any damage due to improper handling or usage, as well as defects due to normal wear and tear. Furthermore, we reject to take any responsibility for indirect losses. We shall not be liable for the accuracy of any technical data or any other information not particularly referred to by us. We reserve the right to make technical modifications in the sense of progress or to generally improve the products.
Prices
All prices are in "Euro" and valid at the point of order. All prices are shown with VAT. Customers outside the European Union can order VAT-free.
Right of property
The goods shall remain our unmarketable property until full payment of the price is made. The right of property also includes any interest or ancillary costs accruing from the obligation to pay the goods. Any right to retain or to set off the payment shall be excluded.
Delivery, Risk
The goods have to be checked for completeness and any defects immediately on delivery. Any transport damage has to be reported within 24 hours. It is not permissible to set off any payments against the claims due to damages upon delivery.
Data protection
As stipulated by the Data Protection Act, we advise that any data from business trans-actions is being stored. Upon customers request this data is deleted. Passing on this data to third parties is not allowed.
Validity of the catalogue
The online catalogue will be kept up-to-date, but mistakes in the items displayed are possible. We assume no responsibility for such mistakes. The pictures of the products may differ from the actual productsr. We assume no responsibility for technical changes of the products by the manufacturer.
Final provision
In case any of the above provisions become void, for whatever reason, the validity of the other provisions shall remain unaffected. Wherever applicable (e.g. among merchants), Germany shall be the place of jurisdiction for any disputes arising from this contact between international customers and the Bordeauxdog Shop.
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